ONLINE: We offer free returns to our loyal members on all eligible purchases (excluding Returns from New Zealand) made on the New Zealand website or Australia website, delivered to an Australian address. Prepaid return shipping labels are provided for free. You may return items within 30 days from date of original purchase.
IN-STORE: Changed your mind about an item? You can visit one of our company owned retail locations and return the item as long as the item is eligible for returns based on our return policy.