We are pleased to offer free international shipping on all orders over $75.00 (unless stated otherwise) using Australia Post and New Zealand Post. For orders under $75.00, we charge a $14.99 flat-rate.
Packages should be received within 7 business days from dispatch. A shipping confirmation email will be sent when your order leaves our warehouse. Please note: Fridays, weekends, national / state/ region public holidays and peak periods may affect dispatch and shipping times.
Due to recent Covid-19 circumstances, you may be experiencing delays due to overwhelming volumes. We apologise for any inconvenience these delays may cause and thank you for your continued patience
Our parcels ship authority to leave, so if it is safe to do so, the courier will leave the package in a safe place at your premises. If you do not feel that your package will be safe or know you won't be home at the time of delivery, please contact the courier directly as our parcels do not ship with transit cover.
If it has been more than the specified days since you placed your order and you have not received your shipping confirmation, please contact Customer Service so that we can assist you.